FAQs

Below you’ll find answers to the most common questions about our products & delivery & returns. If you still can’t find the answer you’re looking for, just Contact us!

FAQs

What types of astrology posters do you offer?

Personalized Astrology Posters: Posters that include custom astrological information like birth charts, specific planetary placements, or birth date-related details.

Can I customize my astrology poster?

Yes, many of our posters can be customized! You can personalize zodiac posters with specific dates and locations, choose your preferred zodiac sign, and even add name to make your poster truly unique.

What sizes are available for the posters?

We currently only produce posters in 11x14 inch sizes. Please review the product details for special size and size options. We will be creating additional options for poster sizes soon.

What materials are used for the posters?

We use high-quality, eco-friendly materials for all our posters. They are printed on premium paper that ensures vibrant colors and durability. Our commitment to sustainability means we carefully select materials that are both beautiful and environmentally conscious.

How do I place an order?

1. Adding to Cart:

  • Choose the products you want to buy and click the “Add to Cart” button.
  • You can view the products in your cart and change the product details if you want.

2. Shipping and Payment:

  • The shipping fee for the products in your cart will be calculated.
  • Choose your preferred shipping option.
  • Choose your payment method and enter the required information.

3. Order Confirmation:

  • Check your order information and click the “Confirm Order” button.
  • Your order is complete. An order confirmation email will be sent to your email address.

4. Order Tracking:

  • You can track your order status by logging into your account.
  • When your order is shipped, your tracking number will be sent to your email address.
What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard). All transactions are processed securely to ensure your information is safe.

Do you offer international shipping?

Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. During checkout, you can select your country, and the shipping cost will be calculated automatically.

How long will it take to receive my order?

Delivery times depend on your location and the shipping method chosen. Typically, orders are processed within 2-7 business days. International shipping can take 7-21 business days. You will receive a tracking number to monitor your order’s progress.

What is your return policy?

We want you to be completely satisfied with your purchase but please note that personalized items may not be eligible for returns unless there is a defect or error in the personalization. That's why we recommend that you examine our products carefully before ordering.

How can I contact customer service?

Our customer service team is ready to help! You can contact us using the form on the contact page of our website. We aim to respond to all questions within 24 hours.

Do you offer gift wrapping or special packaging?

Unfortunately, we cannot offer gift wrap or custom packaging at this time. We plan to offer a gift package option in the near future.

Are there any discounts or promotions available?

We frequently offer discounts and promotions to our valued customers. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and special offers.

Can I purchase a gift card?

Unfortunately, we cannot offer gift cards at this time. We also plan to offer a gift card option soon.